SwirlSense Shipping Policy
At SwirlSense, we strive to provide a seamless and efficient shipping experience for our customers. Below, you’ll find detailed information about our shipping policies, including processing times, shipping methods, and delivery estimates.
Processing Times
- Order Processing: Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays) after your order is placed.
- Order Confirmation: Once your order is processed, you will receive a confirmation email with your order details and a tracking number.
Shipping Methods and Rates
We offer a variety of shipping options to meet your needs. Shipping rates and delivery times vary based on your location and the shipping method selected at checkout.
- Standard Shipping:
- Domestic (within USA): 5-7 business days
- International: 10-15 business days
- Rate: Calculated at checkout based on order weight and destination
- Express Shipping:
- Domestic (within USA): 2-3 business days
- International: 5-7 business days
- Rate: Calculated at checkout based on order weight and destination
- Overnight Shipping:
- Domestic (within USA): 1 business day
- Rate: Calculated at checkout based on order weight and destination
Free Shipping
- Domestic Orders: Free standard shipping on orders over $100.
- International Orders: Free standard shipping on orders over $50.
Delivery Estimates
- Delivery times are estimated based on your location and chosen shipping method.
- Please note that delivery times are estimates and may be affected by factors beyond our control, such as customs processing times, carrier delays, and holidays.
International Shipping
- We ship to most countries worldwide. Please check the availability of international shipping to your destination at checkout.
- Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. SwirlSense is not responsible for any additional charges that may apply.
- Customs Clearance: Please be aware that customs processing times may vary and can affect the delivery time of your order.
Tracking Your Order
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- You can track your order using the tracking number provided in the shipping confirmation email or by visiting our Order Tracking Page.
Address Information
- Please ensure that your shipping address is complete and accurate to avoid any delays or delivery issues.
- SwirlSense is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
- If your package is lost or damaged during transit, please contact our customer service team immediately at order@swirlsense.com or (224) 255-5866 . We will work with the carrier to resolve the issue as quickly as possible.
Contact Us
For any questions or concerns regarding our shipping policy, please contact our customer service team:
- Email: order@swirlsense.com
- Phone: (224) 255-5866
- Hours of Operation: Monday – Friday, 9 AM – 5 PM (Your Time Zone)
Thank you for choosing SwirlSense. We are committed to providing you with the best shopping and shipping experience possible.
SwirlSense – Where Fashion Meets Your Style.